Returns & Refund Guarantee

Cancellation

You can cancel your order within 24 hours through our customer service email (support@trulyart.com).

Buyer Protection

15 days money back guarantee

Returns accepted if product not as described, buyer pays the return shipping fee.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Full refund if you don't receive your order.

Full or Partial Refund, if the item is not as described.

Full or Partial Refund, If you don't like the item.  We are a small print on demand company that offers retail and boutique style wholesale relationships with many interior design clients. We only ask that when orders are placed, there is confidence in keeping the order and that it’s desired. For issues related to quality and craftsmanship, we offer a 100% satisfaction guarantee. That said, for scenarios where the interior matching (colors, genre) isn't as expected - we charge a 15% re-stocking fee. We only ask you do your homework first on style/color placing.

We want to ensure that your purchase will arrive on time, therefore we provide a guarantee that products will be delivered to your satisfaction.

Exchanges (if applicable)

Of course, if there is any issue with the art that can be modified, we will do our best to correct the issue and get a replacement artwork sent out within 5 business days.

Oil Painting Reproductions On Canvas

Approval email with images will be sent before shipping out.

Still, have questions?

email us now: support@trulyart.com